Insights

Every gaze becomes insight. Every interaction becomes research.

Beyond what people say

We combine neuroscience, traditional methodologies, and advanced tools to analyze what people truly think, feel, and do. We support companies and brands in optimizing their marketing strategies and customer experience.

We leverage our years of expertise in market research and neuromarketing to help you gain a deep understanding of your customer experience.

To do this, we use neuroscientific technologies such as eye tracking and EEG, which allow us to detect unconscious and automatic data on human behavior.
Traditional research is no longer sufficient to fully understand your target. Neurosciences can fill this gap, allowing you to obtain new insights unfiltered by what is declared.
We design experiences that are more natural, simple, and rewarding because they are based on objective and subjective evidence and feedback emerged during people’s interaction with brands, products, or services designed for them.

People are at the heart of our research, and the quality of their experiences is the driving force behind our work. Our research team comprises specialists and researchers from a wide range of disciplines, including anthropology, sociology, psychology, ergonomics, and neuroscience.
After more than 20 years of developing digital positioning strategies and 10+ years of usability and testing projects, we have come to realize that designing and improving interfaces means enhancing people’s lived experiences and quality of life. Through authentic engagement, individuals share deeper insights about themselves, their relationships with the brands or partner companies we work with, and their true expectations.

Methodology

User Experience

According to the ISO 9241-210:2010 definition, “user experience includes all the emotions, beliefs, preferences, perceptions, physical and psychological responses, behaviors and results that occur before, during and after the use” of a product, service, or system.

A holistic approach, using tools and methodologies from diverse fields, is essential for a detailed analysis of the user experience.

cover advertising marketing research
cover shelf test

Marketing Research

What drives a person to buy something and choose one product or service over another?
One might think of factors such as necessity, price, availability, and brand familiarity.

But what if the issue goes deeper, and the consumer decision-making process is actually driven by the brain?

Remote Research

When addressing certain questions, remote research provides significant benefits, allowing for the study of consumer behavior in an ecological setting.

We can provide this service for both UX/UI and neuromarketing testing, allowing you to reach your consumers wherever they are.

girl with mobile for emotion recognition
sensory test neuroscience

Sensory Test

Human emotions and cultural expectations play a pivotal role in shaping new food experiences.

Food choices are often driven by factors that consumers aren’t entirely conscious of. The decision-making process is shaped by a complex mix of emotions, feelings, attitudes, and values, elements that cannot be measured simply by asking for direct feedback.

Challenges

How can we help you?

PHASE 1

Design / Planning

ARE YOU DESIGNING A NEW PRODUCT/SERVICE?

WHAT WE DO:

  • Understanding target needs.
    Study of preferences and requirements.

  • Assessing the effectiveness and efficiency of your proposal.

  • Helping you define your positioning strategy.

PHASE 2

Launch

READY TO LAUNCH YOUR NEW PRODUCT/SERVICE ON THE MARKET?

WHAT WE DO:

  • We help you create an effective marketing and communication strategy.
  • We help you identify your unique value proposition and stand out from the competition.

PHASE 3

Development

DO YOU NEED TO IMPLEMENT CORRECTIVE ACTIONS TO IMPROVE OR STRENGTHEN YOUR PRODUCT/SERVICE?
WHAT WE DO:

  • Providing insights on how to reformulate or enhance your product/service.
  • Competitive benchmarking and analysis.
  • Sales channel optimization.

PHASE 4

Maturity/Relaunch

WANT TO REIGNITE INTEREST IN YOUR PRODUCT?

WHAT WE DO:

  • Product and marketing innovation.

  • Identifying new marketing strategies.
  • Competitive differentiation.

Eyespot

Unconventional Research

eyespot logo monogramma

Emotions and unconscious factors guide people’s behavior. EyeSpot allows you to track,
EyeSpot allows you to track, analyze, and transform them into useful information to support your decisions. It is an easy-to-use, powerful, and scalable analysis tool that is both affordable and dependable.

interactive shelf test eyespot

Sensory neuroscience

at the service of PRODUCT MARKETING

RDR collaborazione Gollman e SR Labs

Are you a small or medium-sized enterprise?

In a market where every detail matters, knowing what consumers like isn’t enough anymore. You have to understand the ‘why.’ Through RESEARCH DESIGN RESULTS, born from the collaboration between SR Labs and Gollmann Agency, we combine sensory neuroscience and product marketing to turn subconscious insights into successful strategies.

Using scientific tools like eye tracking, EEG, and biometric analysis, we analyze people’s real and spontaneous reactions to products, messages, and environments. Measurable data, concrete results, and solid support for business decisions. This means designing products that truly reflect the needs and preferences of your target audience, while optimizing investments in both design and communication.

Eyes don’t lie

Where creative intuition meets behavioral science.

Want to know more? Contact us

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