{"id":20219,"date":"2025-04-02T11:10:24","date_gmt":"2025-04-02T09:10:24","guid":{"rendered":"https:\/\/test.srlabs.it\/insights\/user-experience\/"},"modified":"2026-05-05T12:37:45","modified_gmt":"2026-05-05T10:37:45","slug":"user-experience","status":"publish","type":"page","link":"https:\/\/www.srlabs.it\/en\/insights\/user-experience\/","title":{"rendered":"User Experience"},"content":{"rendered":"

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User Experience<\/h1><\/div><\/div><\/div>

According to the ISO 9241-210:2010 definition, “user experience includes all the emotions, beliefs, preferences, perceptions, physical and psychological responses, behaviors and results that occur before, during and after the use<\/strong>” of a product, service, or system. To analyze the user experience in detail, it is necessary to adopt a holistic approach.<\/p>\n

Below, we explain our approach to UX research.<\/p>\n<\/div><\/div><\/div>

Moderated \/ Unmoderated Tests<\/span>Moderated \/ Unmoderated Tests<\/span><\/div><\/a><\/div>
First Click<\/span>First Click<\/span><\/div><\/a><\/div>
Tree Test<\/span>Tree Test<\/span><\/div><\/a><\/div>
Card Sorting<\/span>Card Sorting<\/span><\/div><\/a><\/div>
Preference Test<\/span>Preference Test<\/span><\/div><\/a><\/div>
Product Test<\/span>Product Test<\/span><\/div><\/a><\/div>
Way Finding<\/span>Way Finding<\/span><\/div><\/a><\/div><\/div><\/div><\/div><\/div><\/div>
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Moderated \/ Unmoderated Tests<\/h2><\/div>

Moderated and unmoderated tests allow us to assess the usability of a product or service, considering aspects such as learnability, efficiency, memorability, errors, and satisfaction.<\/p>\n

RESEARCH QUESTIONS:<\/strong><\/p>\n<\/div>